How to Conduct an Exit Interview?

Carefully think about the entire process and plan your communication

When creating an exit interview, let’s first consider its purpose. Then, let’s carefully consider the entire process and its communication, and plan how we will use the collected data and with whom we will share it.

Choose the form of the interview

Before you start designing exit interviews, consider which form of research will best meet the needs of the organization.

Make a list of questions

In the exit interview study, we can allow ourselves some freedom. However, it is worth preparing a few potential questions that will clarify our doubts, and then adapt them to the course of the discussion. During the interview, we may ask the departing employee about:

  • general feelings about working in the company,
  • the reasons which led to his resignation or dismissal,
  • aspects that he liked most about his job,
  • aspects that disturbed him and that he would like to change,
  • the way he was treated by other employees,
  • the atmosphere in the team,
  • relations with the supervisor,
  • competencies and level of cooperation with the supervisor and colleagues,
  • what he would advise the company to improve in the working conditions and the atmosphere.

Use the collected data

The main task of the exit interview is to identify problems and gather ideas to improve the current situation. Just carrying out the meeting is not enough. The most important thing is what we do with the collected data and what conclusions we draw from it. It is worth comparing the information provided by various employees leaving the company and identifying the problems that were most often mentioned in the interviews.

--

--

Marketing Specialist at Next Technology Professionals - IT Recruitment | IT Outsourcing

Love podcasts or audiobooks? Learn on the go with our new app.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Aga Babicz

Aga Babicz

Marketing Specialist at Next Technology Professionals - IT Recruitment | IT Outsourcing